No More Sticker Visa for South Korea Visa

Starting July 01, 2020, South Korea Visa will stop using sticker visa. According KVAC (Korea Visa Application Center) in Jakarta, Indonesia, they will change sticker visa to visa grant notice which can be downloaded on Visa portal website and print it.

For more information, please visit KVAC website

Picture Source: KVAC_ID instagram

To see the grant notice, use the same method when you check the application status.

The requirement document is the same as before. You can start to apply for single-entry visa 3 months before departure date. But my suggestions is, apply 1.5-2 months before is better. Usually, some people need longer time to approve (usual time is 5 business day).

After you got the notice, print and bring the notice together with your passport. When you arrive at South Korea, the immigration will check both of them.

Usually, people like to collect visa or stamp of other countries. And the more you have them in your passport, the more you like it. But it’s getting lesser and lesser, South Korea without sticker visa and no stamp when you travel in there.

Can I Travelling now?

After stay at home for about 2 – 3 months, I’m sure everyone is missing travelling. Eventough some country has already back to “Normal” but for International border, I think still need more time to back to “Normal”.

Even in my country, we can’t really live “Normally”, we still need to wear mask, physical distancing, bring our own hand sanitizer and always wash our hands, try to not to gathering with many people.

For someone who work in travel agency and like travelling, I’m very curious, can I back to travelling again? Many people ask me about this too.

I’m sure we can, even only inside Indonesia (domestic). But we have to prepare many documents to be able to travelling and also we have to take PCR / Rapid test which we have to extra pay for this. And the test only valid for certain time, which means in the destination trip, we have to take the test too to be able go back home.

How about travelling to outside Indonesia?

Nowadays, many Country has tighten their international border because they are afraid if they got imported case. For some country that already report there’s no any case for the last 2-3 weeks, suddenly appear new case which some of them are imported case. For example: Beijing China and New Zealand.

I heard that Singapore still close their border for short term tourists except China, and Malaysia still close their border too and on discussing to open special case, and one of them for medical tourism.

Singapore: https://www.stb.gov.sg/content/stb/en/home-pages/advisory-on-covid-19.html

Malaysia Conference (June 19, 2020)

Do you think it’s worth to travelling now just because you missed them already, and willing to prepare all the documents and procedure? Have you ever thought if when you come back you might bring any virus that endanger you family? Is it really worth it?

Why not wait a little longer until everything is settled? I know that we might live with the virus, but I think all country is looking for a good solution. Tourism is one of each country biggest income and I’m sure they will try to looking for good solution for this.

Yesterday, I read the news that Candidate vaccine has shown to be safe and effective in the first two phase of clinical trial.

credit: http://covid-19.chinadaily.com.cn/a/202006/17/WS5ee95f7fa31083481725381d.html

Actually, 2-3 months is not a big deal to not travelling, but 2-3 months without going to mall or hangout to cafe is really a big deal. All of my friends has already bored at home and some ot them already come out to gathering. Of course, we choose our friends who we wants to hangout.

So far, I only went to supermarket to buy daily needs and 1 times went to mall to buy dinner. My city itself, has already no-additional case for a while. But outside there, there’s so many new case. And I think we still have to shield ourselves. Especially when I live with my parents, so I have to be extra careful. And even their immunity is good, but they are already senior. Even me as an adult, didn’t know how is my own conditions. We feel healthy, but we really don’t know

Let’s prepare ourselves to welcoming the new life, new normal, and new habit where we go everywhere using mask, physical distancing and always clean our hands. So when the time arrive, we are able to adapt easily.

Stay healthy and happy blogging… Let’s hope we can easily travelling soon..

New regulation starting 8th June 2020 to fly in Indonesia

Starting 8th June 2020, all people can back to travelling using flight in Indonesia. Here’s some rules that have to pay attention:

  1. Wear mask and bring own hand sanitizer, physical distancing and always wash your hand.
  2. Identity card (original)
  3. PCR Test valid for 7 days or Rapid Test valid for 3 days, with negative result or non-reactive result. (For Denpasar Bali, Balikpapan, Lombok, Surabaya, Padang, Timika and Jayapura must use PCR Test valid 7 days)
  4. Health Statement letter from hospital for free from illness for those area that didn’t provide PCR Test or rapid test.
  5. Download PeduliLindungi application.
  6. For going abroad, you have to take PCR Test valid for 7 days.

Beside those requirements, there’s some city that needs statement letter to enter.

  1. Jakarta: https://corona.jakarta.go.id/id/izin-keluar-masuk-jakarta#11sektor
  2. Bali: https://cekdiri.baliprov.go.id/

Sriwijaya Air Group: Regulation policy during Covid-19

Website: Sriwijaya

Indonesia Language: website

KEBIJAKAN PENERBANGAN TERKAIT COVID-19

Merujuk Surat Edaran Gugus Tugas Percepatan Penanganan Covid-19 No. SE 7 Tahun 2020 Tentang Kriteria Dan Persyaratan Perjalanan Orang Dalam Masa Adaptasi Kebiasaan Baru Menuju Masyarakat Produktif Dan Aman Corona Virus Disease 2019 (COVID-19), berikut kami sampaikan syarat dan ketentuan pembelian tiket exemption flight bagi penumpang Sriwijaya Air Group yang ingin melakukan perjalanan selama periode keberangkatan 8 Juni 2020-UFN.

Pembelian Tiket

  • Kantor penjualan Sriwijaya Air
  • Website
  • Mobile apps
  • Travel Agent (All Channel)

Persyaratan Pembelian Tiket

Penerbangan Domestik

Surat Keterangan Sehat Bebas dari COVID-19; setiap penumpang harus memenuhi persyaratan kesehatan dan harus memiliki surat keterangan sehat baik untuk pergi maupun pulang yang diperoleh dari dokter rumah sakit, puskesmas, atau klinik.

  • Surat Keterangan Tes Reverse Transcription–Polymerase Chain Reaction (RT-PCR), dengan hasil non reaktif/negatif/ pada periode maksimum 7 hari sebelum keberangkatan.
  • Surat Keterangan uji Rapid Test dengan hasil non reaktif/negatif pada periode maksimum 3 hari sebelum keberangkatan.
  • Surat Keterangan bebas gejala seperti influenza (influenza – like illness), bagi daerah yang tidak memiliki fasilitas PCR Test atau Rapid Test.

Identitas diri (KTP, SIM, Passport atau tanda pengenal lain yang sah)

Penerbangan Internasional

Keluar Indonesia

Mengacu kepada persyaratan dari otoritas negara destinasi/tujuan yang tersedia pada  Laman Resmi IATA

Masuk ke Indonesia

  • Setiap individu yang datang dari luar negeri harus melakukan PCR Test pada saat ketibaan, bila belum melaksanakan dan tidak dapat menunjukkan surat hasil PCR Test dari negara keberangkatan.
  • Pemerikasaan PCR Test perjalanan orang kedatangan luar negeri dikecualikan pada PLBN (Pos Lintas Batas Negara) yang tidak memiliki peralatan PCR, dengan melakukan rapid test dan menunjukkan surat keterangan bebas gejala seperti influensa (influenza-like illness), serta dikecualikan untuk perjalanan orang komuter yang melalui PLBN dengan menunjukkan surat keterangan bebas gejala seperti (influenza-like illness) yang dikeluarkan oleh Dokter Rumah Sakit/Otoritas Kesehatan.
  • Selama waktu tunggu hasil pemeriksaan PCR Test, setiap orang wajib menjalani karantina di tempat akomodasi karantina khuusus yang telah disediakan oleh pemerintah.
  • Mengunduh dan mengaktifkan aplikasi Peduli Lindungi pada perangkat seluler.

Pemeriksaan Sebelum Keberangkatan

  • Penumpang wajib datang lebih awal (minimal 3 jam sebelum keberangkatan) dan membawa dokumen perjalanan asli untuk dilakukan verifikasi data sebelum check-in.
  • Sriwijaya Air tidak bertanggung jawab atas kesalahan atau kekurangan dokumen persyaratan dan berhak untuk membatalkan penerbangan penumpang.
  • Tiket yang tidak sesuai persyaratan mengikuti ketentuan yang berlaku di internal Sriwijaya Air.

* Ketentuan dan kebijakan ini dapat dihentikan sesuai kebutuhan dengan melihat situasi perkembangan penanganan Covid-19 di tanah air.



Translations:

Flight Policy during Covid-19

Referring to Circular of Task Force for Handling Acceleration of Covid-19 No. SE 7 of 2020 concerning Criteria and Requirements for the Traveling of People in the Adaptation Period New Habits Towards a Productive and Safe Society of Corona Virus Disease 2019 (COVID-19), here we submit the terms and conditions for purchasing exemption flight tickets for Sriwijaya Air Group passengers who wish to travel during the 8 June 2020-UFN departure period.

Ticket Purchasing Place:

  • Sriwijaya Air sales office
  • Website
  • Mobile apps
  • Travel Agent (All Channel)

Ticket Purchasing Requirements:

Domestic Flights

Health Certificate negativ COVID-19; each passenger must meet health requirements and must have a health certificate both for going and back home obtained from a hospital doctor, health center, or clinic.

  • Certificate of Reverse Transcription-Polymerase Chain Reaction (RT-PCR) Test, with non-reactive / negative results / for a maximum period of 7 days before departure.
  • Certificate of Rapid Test test with non-reactive / negative results in a maximum period of 3 days before departure.
  • Symptom-free Certificate such as influenza (influenza – like illness), for areas that do not have PCR Test or Rapid Test facilities.

Personal identification (KTP, SIM, Passport or other valid identification)

International Flights

Going Abroad

Refer to the requirements of the destination / destination country authority available on the IATA Official Website.

Going back to Indonesia from Abroad

  • Every individual who comes from abroad must carry out a PCR Test at the time of arrival if they cannot show the results of the PCR Test from the country of departure.
  • Examination of PCR Tests for trips of foreign arrivals are excluded from PLBN (Post-State Border Posts) which do not have PCR equipment, by conducting a rapid test and showing a certificate of symptom-free such as influenza (influenza-like illness), as well as being excluded for commuter trips through PLBN by showing a certificate of symptoms-free like (influenza-like illness) issued by the Hospital Doctor / Health Authority.
  • During the waiting time for PCR Test results, each person must undergo quarantine at the special quarantine accommodation provided by the government.
  • Download and activate the Pedulilindungi application on a mobile device.

Pre-Departure Screening Check

  • Passengers are required to arrive early (at least 3 hours before departure) and bring original travel documents for data verification before check-in.
  • Sriwijaya Air is not responsible for errors or lack of required documents and has the right to cancel passenger flights.
  • Tickets that do not meet the requirements follow internal regulations in Sriwijaya Air.

*These provisions and policies can be changed as needed by looking at the situation of the handling of Covid-19 in the country.

Please contact Sriwijaya Air for further information (available on their website) — (Call Center 24 Jam 021 292 79 777 – 0804 1 777 777)

Lion Air Group: Requirement policy to fly during Covid-19

Website: Lion Air Group

You can see the information in here (Indonesian language) or for more about covid-19 updates, click here.

Informasi Penerbangan Lion Air Group: Persyaratan WAJIB Perjalanan Udara Masa Waspada Pandemi Covid-19

May 28, 2020, 18:23 PM by Lion Air

Lion Air (kode penerbangan JT), Wings Air (kode penerbangan IW), Batik Air (kode penerbangan ID) member of Lion Air Group menyampaikan informasi sehubungan dengan persiapan mengenai persyaratan calon penumpang.

Proses dan persiapan perjalanan udara “wajib” bagi calon penumpang Lion Air Group, sebagai berikut:

  1. Tiba lebih awal di terminal keberangkatan yakni empat jam sebelum keberangkatan,
  2. Menunjukkan dokumen atau berkas kelengkapan, meliputi
    1. Tiket pesawat valid,
    2. Identitas diri resmi dan masih berlaku (Kartu Tanda Penduduk atau identitas lainnya),
    3. Surat keterangan atau sertifikat bebas Covid-19, surat keterangan perjalanan dan dokumen lain yang harus dipenuhi sesuai Surat Edaran Nomor 5 Tahun 2020,
      • Hasil Rapid Test negatif Covid-19 maksimal berlaku 3 hari sejak diterbitkan; atau
      • Hasil Reverse Transcription – Polymerase Chain Reaction (RT-PCR) negatif Covid-19 berlaku maksimal 7 hari sejak diterbitkan oleh fasilitas kesehatan; atau
      • Surat keterangan bebas gejala seperti influenza bagi daerah yang tidak memiliki fasilitas RT-PCR maupun Rapid Test.
    4. Mengisi kartu kewaspadaan kesehatan elektronik (electronic Health Alert Card/ e-HAC) sebelum berangkat. Informasi lebih lanjut dapat diakses melalui aplikasi e-HAC Indonesia (Android) atau http://sinkarkes.kemkes.go.id/ehac  .
    5. Agar memperhatikan Peraturan yang dikeluarkan oleh Pemerintah Daerah, mengenai persyaratan khusus tujuan akhir:
      • DKI Jakarta,Peraturan Gubernur (Pergub) DKI Nomor 47 Tahun 2020 tentang Surat Izin Keluar-Masuk (SIKM)Informasi lebih lanjut kunjungi laman resmi: https://corona.jakarta.go.id
      • Denpasar, Bali,Surat Gubernur Bali yang ditanggapi oleh Menteri Perhubungan melalui Ditjen Perhubungan Udara yang mengeluarkan surat bernomor: UM.101/0002/DRJU.KSHIU 2020 tanggal 20 Mei 2020 yang juga ditujukan kepada Kantor Otoritas Bandara Wilayah IV. Surat Ditjen Pehubungan UdaraInformasi lebih lanjut https://cekdiri.baliprov.go.id/
      • Pangkalpinang dan Tanjung Pandan, Kepulauan Bangka Belitung,Surat Edaran Gubernur Kepulauan Bangka Belitung Nomor 440/0441/ BPBD/ 2020 tentang protokol Penumpang dan kekarantinaan di Provinsi Kepulauan Bangka Belitung.
  3. Mengenakan masker sebelum penerbangan, saat di dalam pesawat hingga mendarat dan keluar dari bandar udara,
  4. Mencuci tangan atau menggunakan cairan pembersih kuman pada tangan (hand sanitizer),
  5. Menjaga kebersihan selama berada di dalam pesawat,
  6. Menyarankan agar calon penumpang membawa hand sanitizer sendiri.

Mengacu pada Surat Edaran Nomor 5 Tahun 2020 Gugus Tugas Percepatan Penanganan Covid-19 Tentang Perubahan Atas Surat Edaran Nomor 4 Tahun 2020 Tentang Kriteria Pembatasan Perjalanan Orang Dalam Rangka Percepatan Penanganan Covid-19, berikut kriteria dan syarat (persyaratan pengecualian) calon penumpang, antara lain:

  1. Persyaratan perjalanan orang yang bekerja pada lembaga pemerintah atau swasta (orang yang bekerja pada lembaga pemerintah atau swasta:
    1. Menunjukkan surat tugas bagi Aparatur Sipil Negara, Tentara Nasional Indonesia, Kepolisian Republik Indonesia yang ditandatangani oleh minimal pejabat setingkat eselon II;
    2. Menunjukkan surat tugas bagi pegawai Badan Usaha Milik Negara/Daerah, Lembaga non pemerintah, dan Lembaga Usaha yang ditandatangani oleh Direksi/Kepala Kantor;
    3. Menunjukkan surat keterangan uji tes Reverse Transcription – Polymerase Chain Reaction (RT-PCR) dengan hasil tes negatif yang berlaku 7 hari atau surat keterangan uji Rapid Test dengan hasil non reaktif yang berlaku 3 hari pada saat keberangkatan;
    4. Surat keterangan bebas gejala seperti influensa (influenza-like illness) yang dikeluarkan oleh Dokter Rumah Sakit/ Puskesmas bagi daerah yang tidak memiliki fasilitas PCR Test / Rapid Test;
    5. Bagi yang tidak mewakili lembaga pemerintah atau swasta harus membuat surat pernyataan yang ditandatangani di atas materai dan diketahui oleh Lurah/ Kepala Desa setempat;
    6. Identitas diri (KTP atau tanda pengenal lainnya yang sah);
    7. Melaporkan rencana perjalanan (jadwal keberangkatan, jadwal pada saat berada di daerah penugasan, serta waktu kepulangan).
    8. Menunjukkan identitas diri (KTP atau tanda pengenal lainnya yang sah)
    9. Menunjukkan surat keterangan kematian sesuai ketentuan yang berlaku;
    10. Menunjukkan surat keterangan rujukan Rumah Sakit untuk pasien atau orang sakit keras;
    11. Surat keterangan uji tes Reverse Transcription – Polymerase Chain Reaction (RT-PCR) dengan hasil tes negatif yang berlaku 7 hari atau surat keterangan uji Rapid Test dengan hasil non reaktif yang berlaku 3 hari pada saat keberangkatan bagi keluarga yang mendampingi pasien/ orang sakit keras atau jenazah; atau
    12. Surat keterangan bebas gejala seperti influensa (influenza-like illness) yang dikeluarkan oleh Dokter Rumah Sakit/ Puskesmas bagi daerah yang tidak memiliki fasilitas PCR Test/ Rapid Test.
  2. Persyaratan perjalanan pasien yang membutuhkan pelayanan kesehatan darurat atau orang yang keluarga intinya (orang tua, suami/istri, anak, saudara kandung) sakit keras atau meninggal dunia:
  3. Persyaratan repatriasi pekerja migran Indonesia, Warga Negara Indonesia dan pelajar/ mahasiswa yang berada di luar negeri, serta pemulangan orang dengan alasan khusus oleh pemerintah sampai ke daerah asal:
    1. Menunjukkan identitas diri (KTP atau tanda pengenal lainnya yang sah)
    2. Menunjukkan surat keterangan dari Badan Perlindungan Pekerja Migran Indonesia (BP2MI) atau surat keterangan dari Kantor Perwakilan Republik Indonesia di luar negeri bagi Pekerja Migran indonesia.
    3. Surat keterangan dari Universitas atau Sekolah bagi mahasiswa dan pelajar.
    4. Surat keterangan uji tes Reverse Transcription – Polymerase Chain Reaction (RT-PCR) dengan hasil tes negatif yang berlaku 7 hari atau surat keterangan uji Rapid Test dengan hasil non reaktif yang berlaku 3 hari pada saat keberangkatan;
    5. Memenuhi persyaratan sesuai ketentuan yang berlaku tentang Repatriasi Pekerja Migran indonesia (PMI), Warga Negara Indonesia dan pelajar/mahasiswa yang berada di luar negeri, serta pemulangan dengan alasan khusus oleh Pemerintah.

For media queries, contact us at the following:

Lion Air

Phone: (+6221) 6379 8000

Email: customercare@lionair.co.id

=============================================

Translation:

This is for Lion Air (JT), Wings Air (IW) and Batik Air (ID) Flight. Requirement needed for passenger Lion Air Group:

  1. Be at airport 4 hours before departure time. This is a must to do otherwise you will be late for flight because you need to passed the screening procedure.
  2. Show the requirement documents:
    1. Flight Ticketing
    2. ID card original
    3. Negative covid-19 result, and travelling statement and another documents that should be required according to goverment policy no 5/2020.
      • Negative covid-19 result which valid 3 days after issued
      • Reverse Transcription – Polymerase Chain Reaction (RT-PCR) negative covid-9 result negatif which valid 7 days after issued by official health facility.
      • Health Certificate free from Influenza or any sympthomps for those area that didn’t have RT-PCR / Rapid Test facility.
    4. Provide electronic health alert card/e-HAC before departure. You can access the application e-HAC Indonesia (Android) or http://sinkarkes.kemkes.go.id/ehac  .
    5. Please be aware for the local regulation about your destination:
      • DKI Jakarta, Governor Rules (Pergub) DKI no 47 / 2020 about SIKM (Surat Izin Keluar-Masuk / Go-in and Go-out License Jakarta). For more information, please go to https://corona.jakarta.go.id
      • Denpasar, Bali, Letter of Bali Governor that considered by Menteri Perhubungan via Ditjen Perhubungan Udara with statement number UM.101/0002/DRJU.KSHIU 2020 date 20 May 2020 which also up to Kantor Otoritas Bandara Wilayah IV. For more information: https://cekdiri.baliprov.go.id/
      • Pangkalpinang and Tanjung Pandan, Kepulauan Bangka Belitung, Letter Statement from Kepulauan Bangka Belitung Governor No 440/0441/ BPBD/ 2020 about passenger protocol and isolation in Kepulauan Bangka Belitung Province.
  3. Must Wear mask.
  4. Each Passenger must bring their own and use the hand sanitizer
  5. Keep Clean

According to Letter Statement number 05/2020 Gugus Tugas Percepatan Penanganan Covid-19 about the changing of letter statement number 4/2020 about Criteria for limiting people’s trip in the context of acceleration of covid-19 handling:

  1. For those who work in goverment or private department:
    1. Show the duty letter
    2. Show the letter of assignment
    3. Show the Reverse Transcription – Polymerase Chain Reaction (RT-PCR) negative covid-19 valid for 7 days and 3 days for Rapid Test with non-reactive result after issued
    4. Letter of statement free from any influenza sympthoms from official hospital for those who didn’t provide PCR Test/Rapid Test
    5. For those travelling by private, have to bring statement letter signed by local goverment (Lurah / Head Village)
    6. ID Card Original
    7. Travel Itinery
    8. Show the hospital referral certificate for a patient or a person who is seriously ill
    9. Death certificate in accordance with applicable regulation.
    10. Test result of Reverse Transcription – Polymerase Chain Reaction (RT-PCR) with negative result which valid for 7 days or Rapid Test result non-reactive which valid for 3 days for those who will accompany patient / seriously ill patient or corpse
    11. Statement letter for free influence symptomps from official hospital
  2. The requirements for those who need to travel for health emergency or those who relatives (parents, husband / wife, children, sister / brother) had a critical illness or death.
  3. Repatriation requirements for Indonesian migrant workers, Indonesian citizens and students who are abroad, and the return of people for special reasons by the government to the area of origin.
    1. Show Identity Card (KTP, Passport)
    2. Show a statement letter from Badan Perlindungan Pekerja Migran Indonesia (BP2MI) or statement letter from Republic of Indonesia Representative Offices abroad for Indonesian Migrant Workers.
    3. Statement letter from University or school for student.
    4. Statement letter of Reverse Transcription – Polymerase Chain Reaction (RT-PCR) with negative result which valid for 7 days or statment letter of Rapid Test which non-reactive result which valid for 3 days when departure.
    5. Meet the requirements in accordance with the applicable provisions concerning Repatriation of Indonesian Migrant Workers (PMI), Indonesia Citizen and Student abroad, and repatriation for special reasons by the Government.

For media queries, contact us at the following:

Lion Air

Phone: (+6221) 6379 8000

Email: customercare@lionair.co.id

NB: This requirements could change without further notice, please always cross check with the airlines before flight.

Airasia: Indonesia Domestic and International Travel Requirements during Covid-19 Period

Credit: Airasia Official Website

INDONESIA DOMESTIC AND INTERNATIONAL TRAVEL REQUIREMENTS

AirAsia is working closely with regulators, local governments, civil aviation and health authorities to step up all precautionary measures in the time of COVID-19 global outbreak. All guests are required to present the following documents:

DOMESTIC TRAVEL REQUIREMENTS

All domestic guests are required to present the following documents before departure:

  1. Personal identification (KTP/ Passport).
    1. Health certificate in English that proves a Covid-19 negative RT-PCR result and is valid for a maximum of 7 days after its issuance by the health facility in the country of origin or non reactive Rapid Test results that is valid for 3 days or Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
    2. Fill out an electronic health awareness card (e-HAC) before boarding. Please access via the e-HAC Indonesia application (Android) or http://sinkarkes.kemkes.go.id/ehac.
    3. Fill out AirAsia’s travel declaration form, please download here.
    4. Guests with flights to or from Jakarta must obtain entry permit or Surat Izin Keluar Masuk (SIKM) via https://corona.jakarta.go.id/id/izin-keluar-masuk-jakarta#11sektor
    5. Guests with Bali as end destination are required to present COVID-19 PCR results (not Rapid Test) with negative/ non reactive results to enter Bali, and complete this form https://cekdiri.baliprov.go.id/ 
    6. Required additional documents for guests who are eligible to travel (in accordance with COVID-19 Task Force Circular Letter Number 5 Year 2020):
  • Person working for the government or private institutions providing services related to COVID-19 mitigation, defense, security, social order, health, basic necessities, basic service support, or essential economic function
  1. A letter of assignment for civil servants, Indonesian National Armed Forces,  Indonesian National Police Corps signed by at least echelon 2 level officials.
  2. A Letter of assignment for employees of State/Regional-Owned Enterprises, Non-government institutions, and Business Institutions signed by the Directors/ Heads of Offices.
  3. Health certificate of either Reverse Transcription – Polymerase Chain Reaction (RT-PCR) showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure.
  4. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
  5. A letter of statement affixed with a stamp duty signed by local headman for those who do not represent government or private institutions.
  6. Self identification card (National ID Card, or other valid official IDs)
  7. Present itinerary (departure date, schedules while in the assignment area, and return date).
  • Patients who need emergency health services or people whose immediate family member (parents, husband/wife, child, sibling) is seriously ill or died
  1. Self identification card (National ID Card, or other valid official IDs);
  2. An official death certificate;
  3. Referral letter from the hospital for a patient or person with serious illness;
  4. Health certificate of either Reverse Transcription – Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure for family accompanying patient, person with serious illness, or the deceased; or
  5. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
  • Repatriation of Indonesian migrant workers, Indonesian citizens and students abroad, as well as the repatriation of people for special reasons by the government to their area of origin
  1. Self identification card (National ID Card, or other valid official IDs);
  2. Statement letter from the Indonesian Migrant Workers Protection Agency (BPPMI) or statement letter from Indonesian representative offices abroad for Indonesian migrant workers;
  3. Statement letter issued by University or School for students abroad;
  4. Health certificate of either Reverse Transcription – Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure;
  5. Abiding all regulations on repatriation procedure of Indonesian Migrant Workers, Indonesian citizens, and Indonesian students abroad, and repatriation of people for special reasons by the government to their area of origin.

FLIGHT SAFETY PRECAUTIONS

Your health and safety is always our top priority. To ensure that the highest standards of safety and hygiene are maintained at all times, here are some of the safety measures AirAsia is taking on the ground and in the air:

  • Wear a face mask at all times

All guests are required to bring and wear their own masks before, during and after the flight, including during check in and bag collection. Guests without a mask will be denied boarding. 

  • Temperature screening

Temperature screening will take place at different checkpoints, including boarding gates. Cabin crew will also go through temperature checks after every shift.

  • Social distancing

Social distancing will be observed with floor markers at queuing areas, including check-in counters & kiosks. And another safety precaution will be alternate check-in counters to ensure sufficient distance, and we are also working to have contactless check-in processes as well. 

  • Web or mobile check-in and early arrival at the airport

Web or mobile check-in to reduce surface and physical contact in check-in and boarding processes. In addition, please arrive early at the airport – preferably 5 hours before departure – to allow for enough time for all the necessary processes to take place. Check-in kiosks and manual check in counters are still available.

  • Cabin baggage policy

We also have a new cabin baggage policy to facilitate social distancing especially during embarkation and disembarkation. You are allowed to bring onboard only one piece of carry-on bag that does not exceed 40cm (Height) x 30cm (Width) x 10cm (Length), such as laptop bag and hand bag, not exceeding 7 kg for each guest. More details are available here.

Luggage with more than the permitted cabin baggage limits must be checked in. This will help minimise unwanted contact between you and another guest’s baggage and vice versa. AirAsia provides free baggage allowance for domestic flights up to 15kg per passenger.

  • Pre-book your hot meals online

Inflight hot meals are not available for purchase onboard. You can pre-book your meals by logging into My Bookings at least 24 hours before your flight departure time. Only limited items such as chips, nuts, chocolate, and canned or bottled water will be available for sale onboard.

  • Aircraft cleaning

All of our aircraft go through regular disinfection procedures, which have been ramped up and enhanced in light of what we’re facing right now.

The cleaning, sanitising and disinfecting products that we use to clean our aircraft are all approved by the Public Health Authority as well as the aircraft manufacturer, which is Airbus in our case. All of our aircraft use HEPA (High Efficiency Particulate Arresters) aircraft filtration system which filters 99.999% of dust particles and airborne contaminants such as viruses and bacteria.

See: Flying save with Airasia too in their website

NB: This requirements could change without further notice, please always cross check with the airlines before flight.

Garuda Indonesia: Operational Policy due to the impact Covid-19 Outbreak

Website: Garuda Indonesia (credit)

Passenger & Document Requirements  

Garuda Indonesia ensures that it fully supports the Indonesian Government policy as well as local governments in order to prevent the spread of COVID-19 in Indonesia which stated in:

  • Ministry of Transportation Regulation No. 25 of 2020 concerning Transportation Control during the Eid Al-Fitr Season in the framework of prevention the spread of COVID-19
  • Gugus Tugas Percepatan Penanganan COVID-19 (COVID-19 Handling Acceleration Force) letter SE No. 5 of 2020 concerning People Movement Restrictions
  • Ministry of Health letter SE No. HK.02.01/MENKES/313/2020 concerning Health Protocol for Handling the Return of Indonesian Citizens & Arrival of Foreigners in the State Entrance and PSBB Regions
  • Bali Governor Letter No. 550/3563/Dishub concerning Passengers Control in Bali Entrance
  • DKI Jakarta Governor Regulation No. 47 of 2020 concerning Restrictions of Entering/Exiting DKI Jakarta Province in the framework of prevention the spread of COVID-19

Categories of people that are allowed to travel are as follows:

  1. International Flight
    • Outbound Indonesia: requirements should refer to the state destination provision of the authorities which are provided on the IATA Travel Center here.
    • Inbound Indonesia: Exemption policy of foreigners that are allowed to enter Indonesian territory refers to the Regulation of Minister of Law and Human Rights No.11 of 2020, click the button  Travel Restrictions to Indonesia below for detailed information.
      While there are no restrictions for Indonesian Citizens if it follows the document requirements.
  2. Domestic Flight
    • A person who works for Government Organization or Private Sectors who perform these services:
        –  COVID-19 Handling Acceleration Services
        –  National Defense, Security & Public Order Services
        –  Health Care Services
        –  Basic Needs Services & Support
        –  Key Economic Function Services
    • Patients who need urgent health care/a person whose imminent family member is seriously ill
    • Condolences visit to an imminent family member
    • Special repatriation flight operations for the repatriation of Foreign Citizens, Indonesian Migrant Workers, Indonesian Citizens, Indonesian Students or special repatriation with government permits to a domestic destination 

People who are eligible to travel as above are required to provide the documents as follows based on their category and destination upon traveling.

Detail of each document is as follows:

  1. Travel Endorsement from a Company/Institution
    • Public Civil Servants, Indonesian Army, Indonesian Police Force
      > Statement Letter to fulfill official duties/business trip that is authorized by the Official (min. Echelon 2)
      > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule
    • Employees of: State-Owned Enterprises, Regional Owned Enterprises, Task Forces, Non-Government Organization/Enterprises
      > Statement Letter to fulfill official duties/business trip that is authorized by the Director or Chief of the office
      > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule)
      > For passengers who don’t represent Government Organization or Private Sectors must include Statement Letter with a duty stamp authorized by the local Headman/Head of Village (Lurah/Kepala Desa)
    • Patients who need urgent health care/a person whose imminent family member is seriously ill
      > Reference letter from a hospital for the patient who needs urgent health care on the destination
    • Condolences visit an imminent family member
      > Family’s member death certificate
    • Repatriation of Indonesian Migrant Workers, special repatriation with government permits to a domestic destination
      > Reference Letter from Badan Perlindungan Pekerja Migran Indonesia (BPPMI)or Indonesian Government Representatives.
    • Repatriation of Indonesian citizens, special repatriation with government permits to a domestic destination
      > Reference Letter from Indonesian Government Representatives
    • Repatriation of Indonesian Students abroad, special repatriation with government permits to a domestic destination
      > Reference Letter from University or School
    • Repatriation of Foreign Citizens from domestic destination with the country of origin as the end destination
      > The end destination is required to be the same as passport domicile
  2. Travel Statement Letter in Accordance with COVID-19 Control in Indonesia Can be downloaded and filled out here
  3. Health Certificate with a non-reactive Rapid Test result
    in Bahasa Indonesia or English with maximum 3 days validity from the health facility issuance. If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
  4. Health Certificate with a negative PCR/Swab Test result
    With a maximum 7 days validity from the health facility issuance.
    – Domestic Flight: in Bahasa Indonesia or English
    – International flight: in English
    If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
  5. Bali Health Alert Form This form is required for all passengers with I Gusti Ngurah Rai Airport (DPS) as the end destination, it can be accessed on Bali local government page here.
  6. DKI Jakarta Entry/Exit Permit (SIKM) This letter is required for all passengers with Soekarno Hatta International Airport (CGK) as the end destination. More information regarding this permit can be accessed on DKI Jakarta local government page here.

Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

Policy for Passengers to Wear Masks Onboard & in Airport Area
Garuda Indonesia requires passengers to put on a reusable non-medical mask at the airport and during flight.
Garuda Indonesia also urges passengers to prepare their own masks as well as own personal hygiene kits according to their individual needs before the flight.

Electronic Health Alert Card
Passengers with a flight destined to Indonesia and domestic flights within Indonesia are required to fill a Health Alert Card. For more convenience, now it is also available E-HAC (Electronic Health Alert Card) app for Android (see Playstore for download / link in Garuda Website). For those who don’t have the E-HAC app, Health Alert Card will be given on-board before landing.

For further information, you can open Garuda Website and contact the customer service via phone / chat / email.

NB: This requirements could change without further notice, please always cross check with the airlines before flight.

What requirements needed for travelling on / after this Pandemic Corona Virus?

It’s already May 2020, and almost June 2020 and the corona virus still didn’t show any reduction. I won’t talk about this corona virus, because I’m not a doctor, and I’m not a scientist so I don’t want to talk about false news.

Here, I want to talk about travelling on / after Pandemic Corona Virus.

As far as I knows, some country will open their domestic route soon. The economic situation is on the line in this situation and seems like Corona Virus still didn’t show any reduction. So some country decided to go with the flow while protecting people from Corona Virus. A lot of health measuring is a requirements to do all basic life.

From what I see, nowadays if you wants to travel on domestic route in Indonesia especially, you have to provide some documents and doing some screening test in the airport. Especially, when we will celebrate Eid-Al Fitr Season in 24th-25th May 2020.

Still no one allowed to go back home to celebrate, but the flight route is open for those who needed to do some business or for health care.

You have to show the statement why you want to travel, and health certificate, then arrive at Airport at least 4 hours before departure to passed the screening test by doctor.

Different airline has different requirements, but at the airport it’s all the same. You have to wear mask, bring your own hand sanitizer and wet tissue, and take care your ownself.

Here’s I want to try to inform some Indonesian Airlines requirements for travelling in Pandemic Corona Virus 2019.

Stay tuned for updates…

Reschedule and Refund Airline Ticket from Travel Agent / OTA (Online Travel Agent) because of Pandemic Corona Virus (Covid-19)

Sometimes, we prefer to buy flight ticketing from travel agent or OTA because we want simple ways. But if we have to cancel or reschedule the flight, we have to contact the travel agent / OTA itself.

Travel Agent

As a travel agency, because of Corona Virus / Covid-19, many people cancel and ask for refund. And thoise who buy flight ticketing from me, they only able to make refund / reschedule through my agency. Started from March 2020, many people ask for refund. And so far, only certain airline has already process the refund.

Online Travel Agent (OTA)

1. Traveloka

To make refund / reschedule for your flight, please click here. Make sure your flight ticketing available for reschedule with free waiver or refund, if needed, you can email the airline first and give the screen shot of airline reply to traveloka, so Traveloka can help you proceed your ticket. Please be patient, and follow up as often as possible.

2. Tiket.com

For more information about reschedule and refund from Tiket.com, click here.

3. Agoda

I have 2 non-refundable voucher from Agoda. And due this Covid-19, I’m very sure I won’t travelling. So I try to contact the hotel by email, and inform them my reason (besides some my flight has been cancelled), and all of them reply me that I’m able to get refund through Agoda.

Then I will contact Agoda, with screenshot from the hotel’s reply. And Agoda respons me within 24 hours that they are able to give me refund, but by Agoda Cash. No problem, I often use Agoda to book my accomodation. And within 7 workdays, the Agoda cash has been updated and ready to use.

Reschedule / Refund Indonesia Airline Flight Ticketing because Pandemic Corona Virus (Covid-19)

1. Garuda Indonesia

Once you enter Garuda Indonesia website, you will see:

You can cancelled or reschedule your flight because of Corona if you have ticket from 24th January 2020 – 1st June 2020 which issued before 23rd April 2020.

For reschedule, Garuda give 1 times without charge for reschedule until 30th June 2021 (no blackout date). With additional fee if the new ticket has higher class than the previous.

For cancel and refund, Garuda will give you Travel Voucher and can be used for travelling before 30th June 2021. Additional fee will be charge if the new ticket price is higher than the voucher value.

For more information, you can contact Live Chat 24 Hours Garuda Indonesia, or call center: +622123519999 and 08041807807.

2. Airasia

For Airasia, you have to contact AVA or Twitter for Refund / Reschedule. AVA is a Virtual Assistant. Sometimes, we need to contact the real assistant (Allstar) to ask further information. And many people has problem to contact Allstar from AVA.

More Information about Covid-Airasia, click here. Here’s the step to contact allstar from AVA:

  • Open Airasia Website
  • Open AVA
  • Choose “Check Booking Status
  • Type: None (for booking number/PNR)
  • Enter your departure city (JOG / CGK / KUL / SIN)
  • Type your last name
  • Click: Talk to Allstar
  • Type your Full Name
  • Type your email address (Airasia BIG)
  • Type: None (for booking number/PNR)
  • Click: Connect to Allstar
  • Wait for a while for the customer support officer connect to you and then you can do the live chat

Don’t forget prepare what you want to ask / request.

Nowadays, Airasia only give Credit Account option for those who wants to cancel their flight. You will need to have Airasia Big Account, and the credit will refund in your Airasia BIG account which available for 1 years and you can use it to buy your next flight (all destinations).

3. Lion Group (Lion Air, Batik Air, Wings Air, Thai Lion, and Malindo)

For Lion Group, you can reschedule your flight (fare difference apply) and Travel Voucher if you want to cancel your Flight. And this can be process at Lion Air Office.

You can contact Lion Air for more information:

Lion Air, Batik Air and Wings Air — more information

Malindo Air — more information

Thai Lion — more information

4. Citilink

Please call Citilink Call Center for further information: 0804 1 080808 — more information

5. Sriwijaya / Nam Air

Passenger could reschedule their flight free waiver fee / cancellation fee but with Fare Difference Fee.

Passenger could reroute their flight with fare difference fee.

Passenger could cancel and refund their flight for flight above 4 hours before departure, with pinalty fee and will get e-voucher which valid for 6 months from issued.

For more information about Sriwijaya, click here.


For other Indonesia flight, please comment below if you want more information. I’m gladly try help you to looking for some information.