Indonesia Train Transportation Policy during New Normal Covid-19 starting June 12, 2020

Besides Flight, the train in Indonesia also started to operated from 12th June 2020. But there’s some policy if you want to tranpsport by train in Indonesia. Here’s some policy from KAI (Kereta Api Indonesia), source: @kai121_ (Instagram):

Translations

Ticket purchase conditions:

  1. Ticket reservations can be reserved on D-7 before train departure for departures starting June 12, 2020.
  2. Ticket reservations are only reserved online through the KAI access application and other online channels.
  3. Ticket Sales offline service at the station is only for H-3 hours before train departure.

Train Travelling for people in the new normal adaptation period, for long-distance train passengers, the following terms and conditions are regulated as below:

  1. Present a PCR test certificate with negative results that are valid for 7 days or a certificate of rapid-test with non-reactive results that are valid for 3 days at the time of departure.
  2. Present a certificate of asymptomatic such as influenza (influenza-like illness) issued by doctors of hospitals / puskesmas for areas that do not have PCR test facilities and / or rapid tests.
  3. Passengers from / to the destination of Jakarta are required to have an exit and entry permit (SIKM) in the DKI Jakarta area, except for sectors that are excluded based on DKI Jakarta Governor Regulation no 47 year 2020.
  4. Passenger do not suffer from colds, colds, coughs and fevers.
  5. Must wear mask.
  6. Body temperature not more than 37.3 degrees celcius.
  7. Wear long-sleeves clothes or jacket.
  8. For local or commuter train passengers, only need to apply the provisions of points 4-7 above and must apply and comply with the health protocols established by the company.
  9. If during the boarding process is founded passengers who do not meet the above provisions, they are not permitted to travel on a train and tickets can be cancelled and get a full refund.
  10. The carrying capacity provided is regulated in stages starting at a maximum of 70% of the seating capacity.
  11. Passengers must follow and obey the instructions of the officer, either while at the station and on the train.

The list of Train that start operated from June 12, 2020 can be found here.

Citilink: Flight Policy during covid-19

Website: Citilink

About Regulation, click here (Indonesian Language)

Citilink membuka kembali beberapa rute penerbangan dengan tetap mendukung penuh:

  • Surat Edaran Menteri Kesehatan Nomor HK.03.01/MENKES/338/2020 tentang Protokol Kesehatan Penanganan Kepulangan WNI dan Kedatangan WNA dari Luar Negeri di Pintu Masuk Negara dan di Wilayah pada Situasi Pembatasan Sosial Berskala Besar (PSBB) – Info Lebih Lanjut
  • PM 18 Tahun 2020 tentang Pengendalian Transportasi Dalam Rangka Pencegahan Penyebaran Covid 19 dengan beberapa poin perubahan yang ditetapkan pada PM 41 tahun 2020 – Info Lebih Lanjut
  • SE 13 Tahun 2020 tentang Operasional Transportasi Udara dalam Masa Kegiatan Masyarakat Produktif dan Aman dari Covid 19 – Info Lebih Lanjut
  • SE No 7/2020 Gugus Tugas Percepatan Penanganan Covid 19 – Info Lebih Lanjut

Translations:

Citilink reopened several flight routes while continuing to fully support:

  • Statement of the Minister of Health Number HK.03.01 / MENKES / 338/2020 concerning Health Protocol for the Handling of Indonesian Citizens and the Arrival of Foreigners from Abroad at the Entrance of Countries and Regions in Situations of Large-Scale Social Restrictions (PSBB) — further information
  • PM 18 of 2020 concerning Transportation Control in the Context of Preventing the Distribution of Covid 19 with several points of change set at PM 41 of 2020 — further information
  • SE 13 of 2020 concerning Air Transportation Operations in the Period of Productive and Safe Community Activities from Covid 19 — further information
  • SE No 7/2020 Task Force for the Acceleration of Covid-19 handling — further information


KELENGKAPAN DOKUMEN PERJALANAN

Citilinkers (WNI/WNA) yang akan melakukan penerbangan harus memastikan hal-hal sebagai berikut : (Please make sure somet things below when you will make a trip:)

Rute Penerbangan
(Flight Route)
Surat Kesehatan dengan hasil tes rapid non reaktif atau PCR/ Swab negative

(Health Test Result with non-reactive rapid test or negative swab/PCR test)

(1)
Surat Kesehatan dengan hasil tes PCR/ Swab negatif

(Health Test Result with negative/PCR Test)











(2)
Formulir Kewaspadaan Kesehatan Provinsi Bali

(Bali Province Health Precaution Form)













(3)
Surat izin Keluar/Masuk Provinsi DKI Jakarta

(Exit / entry permit for DKI Jakarta Province)












(4)
Keberangkatan
(Departure)
Kedatangan
(Arrival)
InternasionalJakarta (CGK/HLP) tanpa transit/lanjutan
InternasionalDenpasar tanpa transit/lanjutan
InternasionalTujuan akhir domestik selain Jakarta (CGK/HLP), Denpasar & Balikpapan
DomestikJakarta (CGK/HLP)
DomestikDenpasar
DomestikBalikpapan
DomestikTujuan akhir domestik selain Jakarta (CGK/HLP), Denpasar, Surabaya & Balikpapan
DomestikTransit domestik untuk tujuan Internasional

Dengan detail setiap dokumen sbb.:

  1. Surat Kesehatan dengan hasil tes Rapid non-reaktif (berlaku maksimal 3 hari dari waktu diterbitkan) atau PCR/Swab negatif (berlaku maksimal 7 hari dari waktu diterbitkan) yang dikeluarkan oleh Fasilitas Kesehatan/Rumah sakit atau KKP.*
  2. Surat Kesehatan dengan hasil negatif untuk PCR/Swab test (berlaku maksimal 7 hari dari waktu diterbitkan) yang dikeluarkan oleh Fasilitas Kesehatan/Rumah sakit atau KKP.*
    *Apabila tes Rapid atau PCR/Swab tidak tersedia pada daerah asal, maka Citilinkers harus menunjukkan surat bebas gejala seperti influensa (influenza-like illness) yang dikeluarkan oleh Dokter Rumah Sakit/Puskesmas.
  3. Formulir Kewaspadaan Kesehatan Provinsi Bali. Info lebih lanjut
  4. Surat Izin Keluar /Masuk Provinsi DKI Jakarta. Info lebih lanjut

Translations:

With the details of each document as follows:

  1. Health Certificate with Rapid non-reactive test results (valid for a maximum of 3 days from the time of issuance) or a negative PCR / Swab (valid for a maximum of 7 days from the time of issuance) issued by a Health Facility / Hospital or KKP*
  2. Health certificates with negative results for the PCR / Swab test (valid for a maximum of 7 days from the time of issue) issued by the Health Facility / Hospital or KKP. *
  3. Bali Province Health Precaution Form. More info
  4. Exit / Permit Permit for DKI Jakarta Province. More info

*If a Rapid or PCR / Swab test is not available in the area of origin, Citilinkers must show a symptom-free letter such as influenza issued by a Hospital Doctor / Puskesmas.



Catatan

  • Bagi Citilinkers yang daerah asalnya tidak dapat memenuhi dokumen persyaratan sesuai dengan ketentuan rute tujuan, wajib mengisi Surat Pernyataan Perjalanan Dalam Masa Penanggulangan Penyebaran COVID-19 di Indonesia yang disediakan oleh Citilink melalui website/mobile app Unduh Disini
  • Citilinkers, mohon perhatikan persyaratan dari masing2 kota keberangkatan/tujuan.
  • Citilinkers wajib menunjukkan kartu identitas yang sah (KTP atau tanda pengenal lainnya)
  • Citilinkers wajib mengisi kartu Kewaspadaan Kesehatan (Health Alert Card/HAC) dilakukan secara online dengan mengunduh aplikasi e-HAC melalui playstore untuk perangkat berbasis android atau melalui situs http://sinkarkes.kemkes.go.id/ehac/ untuk perangkat berbasis iOS, atau hardcopy disediakan di check-in counter dan boarding gate sebagai cadangan.
  • Jika Citilinkers tidak dapat menunjukkan dokumen-dokumen tersebut pada saat check-in dan menunjukkan copy beserta aslinya, maka calon penumpang tidak diperkenankan untuk check-in/boarding.
  • Citilinkers yang melakukan web check-in diharuskan tetap melapor di boarding gate dan menunjukkan kelengkapan dokumen penyerta.
  • Bagi Citilinkers yang tidak memenuhi persyaratan sesuai dengan kriteria diatas, terdapat konsekuensi tindak lanjut sesuai dengan otoritas bandara setempat.
  • Citilink tidak bertanggung jawab atas kesalahan atau kekurangan dokumen persyaratan dan berhak untuk membatalkan perjalanan bagi Citilinkers yang tidak memenuhi persyaratan diatas.
  • Citilinkers dengan penerbangan dari Pontianak (PNK) wajib untuk melengkapi seluruh dokumen dengan 4 rangkap.

Translations:

Note

  • For Citilinkers whose original area cannot fulfill the required documents in accordance with the provisions of the route of destination, they must complete a Travel Statement for the Overcoming of the Spread of COVID-19 in Indonesia provided by Citilink through the website / mobile app. Download Here
  • Citilinkers, please pay attention to the requirements of each departure / destination city.
  • Citilinkers are required to show a valid identity card (KTP or other ID)
  • Citilinkers are required to fill out a Health Alert Card (HAC) done online by downloading the e-HAC application via playstore for android-based devices or through the site http://sinkarkes.kemkes.go.id/ehac/ for iOS-based devices, or hardcopy is provided at the check-in counter and boarding gate as a backup.
  • If Citilinkers cannot show these documents at check-in and show a copy along with the originals, prospective passengers are not allowed to check-in / boarding.
  • Citilinkers who do web check-in are required to keep reporting at the boarding gate and show the accompanying documents.
  • For Citilinkers who do not meet the requirements according to the criteria above, there are consequences of follow-up according to the local airport authority.
  • Citilink is not responsible for errors or lack of required documents and has the right to cancel trips for Citilinkers who do not meet the above requirements.
  • Citilinkers with flights from Pontianak (PNK) are required to complete all documents in 4 copies.


Citilink tidak bertanggung jawab atas kesalahan atau kekurangan dokumen persyaratan dan berhak untuk membatalkan perjalanan bagi Citilinkers yang tidak memenuhi persyaratan diatas

Citilink is not responsible for errors or lack of required documents and has the right to cancel trips for Citilinkers who do not meet the above requirements